Monthly Archives: July 2011

When your new LEGO set has missing parts

When building my Queen Anne’s Revenge set, I was dismayed to realise my Angelica minifig was missing her hair and hat. The hair and hat are one piece, and the little feather sticking out of it is another piece.

Bald is not a good look for Angelica!

Bald and hatless Angelica!

I filled out a form on LEGO.com detailing what I was missing. To find the link to the missing parts form at the LEGO.com website – scroll to the bottom of the page and click on the LEGO Missing Parts link under Customer Service. It was a pretty easy process. I got the individual part numbers from the listing at the back of one of the set’s two instruction booklets. There’s space on the form if you want to add any additional comments or details.

I received an email reply from LEGO right away, apologising for the error. They sent me the missing hair/hat and little feather in the mail for no charge, no questions asked, direct from the warehouse in Denmark. They said I would receive the parts within 21 business days – the little envelope arrived a little sooner than that, in around 3 weeks.

Missing parts sent from LEGO warehouse in Denmark

She looks much better with her hair and hat, don’t you think? :)

Angelica minifig, complete

This was the first time I’ve had parts missing from a LEGO set, and I’m pretty happy with the customer service.

LEGO 4195 – Queen Anne’s Revenge

It took me a few weeks to finish building Queen Anne’s Revenge, a tiny bit at a time. All up, it was probably around four hours of actual build-time.

My LEGO building area is in our library, where Jac has set up a trestle table for me. In the background of most of these photos you can see Jac’s cookbooks and our DVDs.

Queen Anne's Revenge

I think Queen Anne’s Revenge is a good-looking ship. I especially love its red sails.

Queen Anne's Revenge

The use of bones and skulls are wonderfully macabre detailing. My least favourite feature: the stickers for the windows and cannon hatches. Stickers are such a pain to apply perfectly.

Queen Anne's Revenge - great macabre detailing

Queen Anne's Revenge - side view

Cannons

The set includes seven minifigs: Angelica, three zombie pirate crew members, Blackbeard, the Cook (but sadly, no galley included in the ship) and Captain Jack Sparrow in his tricorne hat.

Queen Anne's Revenge minifigs

Blackbeard

The Cook on Queen Anne's Revenge

Captain Jack Sparrow and Angelica

I think planking is a pretty silly thing for people to do, but for LEGO zombie pirates, well…!

When Captain's not watching, Zombie Pirates go planking!

I recently bought the Imperial Flagship recently at Myer (20% off LEGO sale + 10% off Myer One member discount). Can’t wait to build it and have both ships on display.